COMPLAINTS MANAGEMENT PROCEDURE
As part of the strengthening of the student-centered educational process, a student complaints procedure has been adopted. The specific procedure concerns all complaints concerning the quality of the services provided by the Department of Educational - Administrative Services.
For the registration of complaints, the "complaints form of the department" is available on the department's website: https://www.dept.aueb.gr/el/econ. Once the complaint is recorded, it is submitted to the Secretariat of the Department.